Smarter, Faster and Frictionless Solutions for Automated Claims Processing

In today’s competitive insurance landscape, speed, accuracy and customer experience matter. That’s why we help you improve automated claims processing, policy servicing and customer engagement with our Liberty platform – delivering real results for insurers across the UK and Europe.

Organisations using our enterprise insurance software

Why leading insurers choose Netcall for automated claims processing

<60 mins

Claims handled, closed and payments processed in under an hour

4X

Increase in automation—straight-through processing (STP) rose from 15% to 65%

99.5%

Accuracy enhanced customer interaction precision across channels

Free resources to accelerate your transformation

Our exclusive eBooks to explore key insights and strategies for insurance leaders.

4 Ways Intelligent Document Processing Drives Digital Progress

Explore how GenAI and automation are reshaping document-heavy workflows in insurance.

How End-to-end Process Transformation Drives Digital Success

See how to go from silos to to seamless transformation of your systems.

5 Challenges for Insurance Leaders and How to Tackle Them

Understand the top strategic and operational hurdles facing insurance executives – and how to overcome them.

Solve your biggest challenges

Manual claims processing

Automate verification and approvals with AI and RPA.

Fraud detection & compliance

Real-time anomaly detection and automated regulatory checks.

Fragmented customer communication

Engage via chat, email, mobile and web with personalised support.

Data integration

Remove across multiple systems, partners and data sources for improved collaboration.

Reduce claims time

Automate document collection and secure mobile uploads for speed and accuracy.

See Liberty in insurance in action

Our insurance specialists are ready to help you transform your automated claims processing and the way your teams work.

Legal & General

We have been really impressed with Netcall’s professionalism and overall communications during the entire deployment. The team’s dedication to helping us in our low-code journey meant that the system was up and running in a much shorter space of time than originally expected. Overall, it has been a very positive experience.

Ian Christopher

Head of Service Development & Automation, Legal & General

Intelligent Document Processing

Using Liberty IDP has greatly improved our efficiency and ability to meet customer needs. With Liberty IDP technology handling document processing, we can focus on building strong customer relationships, supporting their core business and reinforcing our position in the industry.

Alain Dewispelaere

Chief Customer Value Officer, Input For You

What impressed me most was how the Liberty IDP team invested time to understand our unique challenges rather than just implementing a standard solution. I’m convinced we haven’t reached our ceiling yet, there’s still potential to push our STP rate even higher.

Caroline Raes

Teamleader Operational Support Transversaal, Baloise Group

Book a demo to see how Liberty transforms claims, policy servicing and customer engagement.

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Talk to an expert today

See Liberty in action and discover how you can reduce costs, improve compliance and delight customers.
Our insurance specialists are ready to help you transform your operations.

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How End-to-end Process Transformation Drives Digital Success

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FNOL Reimagined

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