Resources

Analyst Coverage


Liberty Create named a “most significant platform”


See what Forrester had to say about our low-code solution, Liberty Create (formerly MATS), in its Wave™ report: Low-Code Development Platforms for AD&D Pros, Q1 2019.

Listen to our podcast about the report

CX and Customer Service Trends intelligent automation
CX and Customer Service Trends and Priorities

We spoke to Thomas Husson from Forrester about key CX trends, the evolution of the contact centre and the important cultural changes which are redefining the role of the agent.

Low-code development platform surfs the Forrester Wave
Transformative trends for automation

Bernhard Schaffrik from Forrester explores the trends in the automation software market, looking at the best types of processes to automate and combining RPA with transformation tools, like low-code.

The Forrester Wave™: Low-Code Development Platforms For AD&D Professionals, Q1 2019.

Liberty Create was also named as a leader in this report on low-code platforms designed specifically for citizen developers. See what set us apart from the crowd.
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Gartner’s Magic Quadrant: High productivity application platform as a service (hpaPaaS), 2018

Gartner’s Magic Quadrant is hallowed ground so we were delighted to be included in this 2018 report. This time we were chosen for our “completeness of vision and ability to execute”. Find out why.
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Netcall team
Now Tech: General-Purpose Low-Code Development Platforms, Q1 2021

Forrester’s Overview Of 42 General-Purpose Low-Code Development Platform Providers. Download your copy of the report on low-code platforms.


We’re also featured in


The Gartner Customer Service Technology Vendor Guide 2019

Named as an example vendor for Workforce Engagement Management Suite, Workforce Management, and Interaction Recording.

Magic Quadrant for Workforce Engagement Management

Awarded an Honorable Mention.

Magic Quadrant for Workforce Engagement Management, 2019 (subscription required)