Netcall demonstrates best-in-class capability and market leadership through demonstrated technology success and customer commitment.
Hemel Hempstead, United Kingdom — October 11, 2013
Netcall, a leading UK customer engagement solutions provider, today announced it has attained a Gold Application Developer competency, demonstrating a "best-in-class" ability and commitment to meet Microsoft Corp. customers' evolving needs in today's dynamic business environment and distinguishing itself within the top 1 percent of Microsoft's partner ecosystem.
To earn a Microsoft Gold competency, partners must successfully complete exams to prove their level of technology expertise, and then designate these certified professionals uniquely to one Microsoft competency, ensuring a certain level of staffing capacity. They also must submit customer references that demonstrate successful projects meet a revenue commitment, and pass technology and/or sales assessments.
"We are delighted with this competency award. It showcases our expertise in today's technology market and demonstrates our knowledge of core Microsoft technologies like Windows Server and Windows 8 operating systems enabling us to support rich client user interfaces that run on premises or in the cloud" said Richard Farrell, CTO. "We are committed to accelerating our clients' success as they transform their customer's experience and achieve operational excellence."
"By achieving a Gold competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology," said Jon Roskill, corporate vice president, Worldwide Partner Group at Microsoft Corp. "These partners have a deep expertise that puts them in the top 1 percent of our partner ecosystem, and their proficiency will help customers drive innovative solutions on the latest Microsoft technology."
The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and, with 640,000 Microsoft partners in their ecosystem, to easily connect with one of the most active, diverse networks in the world.
For further information, please contact:
Louise Bennett, Netcall
t: 0330 333 6100
f: 0330 333 0102
Notes for editors
Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides compelling business process solutions for end-to-end customer engagement, incorporating intelligent contact handling, workforce optimisation, business process management and enterprise content management. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations.
The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction. Netcall's customer base contains over 750 organisations in both the private and public sectors. These include over 70% of the NHS Acute Health Trusts, 25% of the UK local government authorities (with more than half of the London councils), major telecoms operators such as BT and Vodafone and leading organisations including Interflora, Lloyds TSB, Cineworld, Interserve, Orange, Prudential and Thames Water. To learn more about Netcall (LSE: NET) please visit www.netcall.com.