RSS Generator 2.1.1 http://www.rssboard.org/rss-specification Netcall https://www.netcall.com/blog/rss Blog Posts The faster way to improve CX: Roundtable session at the Gherkin https://www.netcall.com/blog/the-faster-way-to-improve-cx-roundtable-session-at-the-gherkin As the final part of the “A faster way to improve CX” MatsSoft event at The Gherkin in March, we hosted a roundtable session led by CIO.com Senior Director of Content Doug Drinkwater. teila.hurlock@netcall.com Mon, 20 May 2019 00:00:00 +0000 [Podcast] Life in Low-code: a day in the life of a MATS Low-code Builder https://www.netcall.com/blog/lilc-a-day-in-the-life-of-a-low-code-builder In this episode we are joined by Paul McMonnies, a Platform Solution Developer on the MATS Low-code Platform. teila.hurlock@netcall.com Mon, 20 May 2019 00:00:00 +0000 Life in Low-code: MATS Community update with Dave Amps [Podcast] https://www.netcall.com/blog/mats-community-update-da It's time to hear all about our new MATS Community from Customer Solutions Director Dave Amps. teila.hurlock@netcall.com Thu, 02 May 2019 00:00:00 +0000 Full Steam Ahead: Network Rail share their transformation journey https://www.netcall.com/blog/network-rail-transformation-journey At MatsSoft's recent event at The Gherkin, keynote speakers Network Rail discuss "A faster way to improve CX" and how to accelerate change using Low-code. teila.hurlock@netcall.com Wed, 24 Apr 2019 05:49:24 +0000 MatsSoft surfs the Forrester Waves https://www.netcall.com/blog/matssoft-surfs-the-forrester-waves-2 MATS is now one of only two platforms listed in two of Forrester’s low-code reports. Forrester Wave™ reports are coveted guides for tech buyers everywhere. Created with the participation of analysts, research associates, vendor response teams melissa.bendon@netcall.com Tue, 16 Apr 2019 10:39:30 +0000 [Podcast] Life in Low-code: Forrester Wave for AD&D Pros https://www.netcall.com/blog/life-in-low-code-forrester-wave-for-add-pros The Forrester Wave™: Low-code development for AD&D Professionals, Q1 2019 has been released. MatsSoft is delighted that MATS Low-code has made it into the top 13 vendors evaluated in the report. Louise Wright interviews MatsSoft CTO, Richard Billington, and melissa.bendon@netcall.com Tue, 09 Apr 2019 06:41:39 +0000 “A faster way to improve CX” business breakfast briefing at The Gherkin is a success https://www.netcall.com/blog/faster-way-to-improve-cx-briefing-success Our event “A faster way to improve CX” featured talks from Netcall CTO, Richard Farrell, and a fascinating insight into the transformation journey undertaken at Network Rail... laura.ritchie@netcall.com Mon, 01 Apr 2019 09:50:04 +0000 Netcall’s MatsSoft platform named as one of the 13 providers that matter most by Independent Research firm https://www.netcall.com/blog/netcalls-matssoft-platform-named-as-one-of-the-13-low-code-providers Netcall’s MatsSoft cited as a Contender in Low-Code Development Platforms For AD&D Professionals, Q1 2019 evaluation melissa.bendon@netcall.com Thu, 28 Mar 2019 00:00:00 +0000 Liberty ContactCentre triumphs in Contact Centre Helper Technology Awards! https://www.netcall.com/blog/liberty-contactcentre-triumphs-in-contact-centre-helper-awards We are thrilled to announce that Liberty ContactCentre has been awarded second place in the 2019 Top 10 Contact Centre Helper Technology Awards! Liberty was the top contact centre solution. laura.ritchie@netcall.com Wed, 27 Mar 2019 09:27:38 +0000 Digital transformation in the public sector: 7 principles for success https://www.netcall.com/blog/digital-transformation-in-the-public-sector-7-principles-for-success ​In its transformation strategy the government discusses harnessing digital to build and deliver services that will transform the relationship between citizen and state. It points out that, in areas where this transformation has started, there have been significant improvements in the citizen experience. Mon, 25 Mar 2019 00:00:00 +0000