Security and Compliance – at the heart of everything we do

14th Sep, 2017
Read time: 1 minute

The last few years has seen an explosion of information shared electronically. Many live their lives sharing information on every day activities. Whether it is Facebook, LinkedIn, Twitter, an Amazon account, fitness watch or a smartphone, your information is out there on the internet.

It is great that the digital age allows us to keep in touch with friends and family on the other side of the world at a touch of a button. However, it also means we have to be more aware and sensible about what information we share and how we share it.

The Office of National Statistics (ONS) estimates there were 2.46 million cyber incidents and over 2 million victims of cyber crime in the UK in 2015.

Imagine someone wanting to build a profile of you. Using a bit of technical knowledge it wouldn’t be too hard to find out the following:

  • Name
  • Address
  • Date of birth
  • Current location
  • Family
  • Friends
  • Purchasing habits
  • Exercise routines
  • Sleeping habits
  • Holiday routines
  • etc.

Taking that a stage further, what about information that might be more sensitive. Your medical history, current medication, your bank information or your credit card details. How do you guarantee this information is protected and stays out of the public domain?

If this information exists on a connected device, then it is possible it can be accessed. However, you can take reasonable and sensible precautions to minimise the risk.

Sensible precautions include:

  1. Making sure whatever device you are using has appropriate levels of security and has the latest security patches and updates
  2. Choose strong passwords and keep them safe
  3. Don’t use the same password in different applications/sites
  4. Regularly change passwords
  5. Online offers that look too good to be true usually are
  6. Only share information with people and companies that you trust and ones that can show they make every reasonable effort to protect and secure your information.

Here at Netcall we work with many organisations across the Health, Public and Corporate sectors and all of them take security extremely seriously. That’s why information lifecycle, compliance and security is at the heart of everything we do. We perform continuous risk management, adhere to all regulatory compliance, conduct internal and external security audits and maintain robust incident management systems.

Find out more about our security and compliance accreditations.

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