Homebased 13 October 2021

Technical Solution Architect

Are you a Pre-Sales Engineer with a passion for tech and delivering great customer experiences?

Purpose of role
As our Technical Solution Architect, you’ll play a pivotal role in providing the best solution to each customer. You’ll get to know our products intimately, how our customers are using them and be able to talk through the different ways they will benefit each business.

You’ll be a good communicator, involved in giving product demonstrations, helping to capture the customers’ commercial and technical requirements and ensure they are technically viable.

You’ll also be involved in some development work, exploring some of the more unusual use case requests for applications to find new solutions to problems which may involve integrating other systems or adding different tools.

We’re a software solutions business – our products are designed to intelligently automate processes and improve customer experiences, we like to think we make a positive impact on the world one customer experience at a time.

You’ll get to work with cool tech – our Create platform can solve so many problems through intelligent automation, we are always trying to find new ways to use our products for our customers to benefit from.

There is a real opportunity for career development in this role, working with different software and within different market sectors, each with its own nuances, and you won’t be silo’d into doing the same tasks day in, day out. There’s plenty of technical challenges to keep you on your toes!
Why should you join Netcall?
  • Reward – we are offering a competitive package, plus a whole host of other benefits from pension to Perkbox.
  • Flexible working – we moved to remote working during the pandemic and it is working brilliantly, we also have offices in Bedford and Poole if you want a change of scenery.
  • We are problem solvers – our software solves real-world problems, whether it’s automating laborious processes, introducing AI to websites or centralising communication through call centre technology.
  • We are always learning – the day job is very important, but it’s also great to learn new things and we encourage our colleagues to grow.
About you
You’ll ideally have worked in Pre-Sales, preferably with a good understanding of Low-Code Solutions and RPA and what they are intended to do. You might have worked for a developer or reseller, working in different verticals with different needs.

You’re a great communicator, comfortable talking tech with customers and giving product demos.

You’ll be confident in being a subject matter expert, interested in understanding what makes a customers’ business tick and explain how our solutions could work for their organisation…enabling them to make more informed decisions when selecting a product.

Knowledge of Enterprise Cloud Architecture using AWS.

Some knowledge of Javascript would be useful.
Note:  due to the nature of the role, you are expected to gain and maintain Non-Police Personnel Vetting Level 3 (NPPV3) clearance and therefore it is essential that you have held continuous residency in the UK for the past 3 years.
To apply for this role, email your CV to us today.