Ensuring that all Automated call distributors enable smooth, professional call handling and that calls from clients and external contacts are processed to the right department with minimum effort.
Sheffield Hallam improves call management and user experience by implementing a hosted contact centre to assist with Clearing
Heart of England NHS Trust improves call handling and call routing with Liberty Converse contact centre software
Low-code for utilities enables faster digital transformation and answers the question “What is great customer experience?”
QueueBuster call queue management solution has reduced call abandonment rates at Spire Leicester Hospital