The combination of Liberty Converse and Liberty Connect have enabled Blackburn with Darwen to find new ways to provide frontline services post COVID.
Improving employee experience with RPA – Freeing up staff and overcoming manual processes with robotic process automation at ATS Euromaster
Mike Logue, Dreams CEO, is passionate about developing great places to work that provide exceptional CX. In this interview he talks about moving to digital, keeping the business nimble and staff engagement, and the impact that these have on CX.
UHB joined with Heart of England NHS Foundation Trust in 2018. As a result, they faced the prospect of multiple legacy IT and telephony systems that were heavy on resource support and high annual costs. Many of these systems were held on-premise.