Customer stories
See what our customers have achieved with Liberty Platform.
The combination of Liberty Converse and Connect is allowing East Midlands Railway agents to seamlessly deal with web chat and voice calls.
Dumfries and Galloway NHS is pioneering digital transformation with a patient portal to improve patient experience and sustainability.
Using Liberty Converse and Liberty Connect, Blackburn with Darwen continues to find new ways to provide frontline services post COVID.
Improving employee experience with RPA – Freeing up staff and overcoming manual processes with robotic process automation at ATS Euromaster
We were delighted to catch up with Anand Patel, Head of Technology & Innovation at Network Rail as part of our What’s Next 2021 conference, discussing process automation at scale.
Find out how Northumbrian Water has been tackling payment support to make it easier to change payments and improve the customer experience.
We spoke with Dreams’ Head of Customer Services about how they use technology to drive customer experience.
Mike Logue, Dreams CEO, is passionate about developing great places to work that provide exceptional CX. In this interview he talks about moving to digital, keeping the business nimble and staff engagement, and the impact that these have on CX.
Hampshire Hospitals NHS Foundation Trust sees an average patient uptake of 65% in 3 months and in doing so they reduced letter templates from 8,000 to 3.