Customer stories
Pioneers of a new [digital] approach to support expansion goals. They use low-code technology to build the systems they need and manage process improvement, internally.
Adur & Worthing Local government low code case studies on social prescribing and citizen developers
1,000 patient appointment reminders per day give an instant impact in reducing DNA rates at Chelsea and Westminster Hospital
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Sheffield Hallam improves call management and user experience by implementing a hosted contact centre to assist with Clearing
Heart of England NHS Trust improves call handling and call routing with Liberty Converse contact centre software
Blackburn council – contact centre software using interactive voice response and automated call routing saves £60k per year
Sheffield Teaching Hospitals use Liberty Remind+ to reduce their hospital DNA rates
East Dunbarton Council tackles their ACD. Their call router takes service to next level
Low-code for utilities enables faster digital transformation and answers the question “What is great customer experience?”