Dudley College goes digital
and cuts costs with EDRMS

Download Dudley College's full case study

The challenge

Dudley College had to store and manage a massive "paper mountain" each year. Key documents were being lost through the internal post on route for approval. There was only a paper trail for auditing, which was challenging if the original documents could not be found or staff could not access them via a computer.

Project outcomes

  • Information captured across seven sites
  • Easy access for all staff, from any location
  • Secure, auditable records
  • Significant savings in cost and time
  • Reduced carbon footprint.

Digitise, manage and store documents whilst automating your processes

Discover more about Electronic Document Records Management

The solution

Netcall’s Electronic Document Records Management System (EDRMS) was chosen to provide a bespoke system that brings together all the captured data and information across the organisation. Bespoke electronic forms were introduced as well as workflows, all part of Netcall’s Business Process Management (BPM) capability.

​The result

By converting paper to digital and having all the data in one place, staff have easy access to information and processes are simpler, while maintaining high levels of security. There’s more ownership for procedures. Cost savings based on reductions in print and copy volumes are significant. Archiving costs have been totally eliminated.

“Netcall’s expertise in integration across
multiple platforms made the project a success.”

Download Dudley College's full case study

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