This highlight clip, from our recent CXWEBFEST event, includes a step by step demonstration of how the tool works and how to set up campaigns.
Make outbound calls with confidence. Automating outbound calls is a complex situation. Boost agent performance, improve time and meet legal requirements.
Our new outbound tool supports you to ensure agents make timely calls to customers. Discover how to:
• responsibly manage your outbound contact
• use specific campaigns
• reduce average handling time
• use ‘agent first’ to maintain strict compliance.