How to increase agent utilisation and improve customer experience with outbound

Watch the highlights

This highlight clip, from our recent CXWEBFEST event, includes a step by step demonstration of how the tool works and how to set up campaigns.

Watch the full recording

Make outbound calls with confidence. Automating outbound calls is a complex situation. Boost agent performance, improve time and meet legal requirements.

Our new outbound tool supports you to ensure agents make timely calls to customers. Discover how to:

•    responsibly manage your outbound contact
•    use specific campaigns
•    reduce average handling time
•    use ‘agent first’ to maintain strict compliance.

We'd love to hear from you

contact us to find out more

Contact Us

Keep me updated!

Sign me up for tailored relevant content


Begin the conversation with us today 0330 333 6100

Stay connected

Chat to us