QMax update

Watch the highlights - Long Range Forecasting

This highlight clip, from our recent CXWEBFEST event, contains a demo of our new Operational Long Range forecasting functionality within QMax. This feature means planners are able to run and assess many forecasts for a given period.

Watch the highlights - Adherence plus

This useful clip details Adherence plus. Learn how planners are able to see if agents are adhering and why they may not be able to meet the plan.

Watch the full recording

Our Professional Services Consultants provide an update for QMax users. They discuss the new features within v7.4. This webinar includes:

•    Operational long range forecasting
•    How to plan for the new adherence plus.

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