Better Citizen Outcomes. Built on a Single Platform.

Connect your front and back office – without the legacy headache. Citizen Hub, built in Liberty Create, unites your contact centre and back-office workflows for seamless end-to-end journeys.

Get a practical 1-1 tour of the Citizen Hub ecosystem:

  1. Tailored: See the workflows relevant to your council needs
  2. Proven: Explore how councils like Croydon and Tewkesbury handle similar workflows
  3. Interactive: Ask technical or operational questions in real-time

Join over 50% of UK councils using the Liberty platform to automate legacy services

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Thanks for getting in touch. One of our public sector specialists will be in touch within 24 hours to coordinate your tailored tour

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Trusted by 50% of UK councils

Newcastle City Council
Tewkesbury Borough Council - Liberty Create customer
Newcastle City Council

“The real power is having low-code development and RPA working together seamlessly within the Liberty platform. The RPA doesn’t run in isolation: It feeds data back into Citizen Hub’s case management system, maintains audit trails and integrates with our workflows. When everything’s built on one platform, the automation becomes part of the service delivery ecosystem, not a bolt-on solution.”

Paul Doney

Service Manager – Digital Solutions, Newcastle City Council