Upcoming Events

Fueling Innovation. Driving Centricity. Embracing the Customer. Developing a seamless CX journey that enables customers to achieve their cost and reliability goals...

What challenges is the London Market’s claims arena facing and what role does technology play in helping business leaders solve them? It’s...

Digital is now integral to every element of the insurance value chain, and shapes everything from strategy and organisational structures to operations...

The Customer Experience Strategy Forum brings together Chief Customer Officers, Chief Marketing Officers and other senior CX executives from the world's biggest...

The public sector as a whole, and local authorities in particular, are going through radical change with huge spending cuts, radical shifts...