Webinar

Citizen Hub Framework delivering accurate, proactive customer notifications

Thursday 22nd April: 2:00pm to 2:30pm


Keep everyone informed, every step of the way


With our Citizen Hub Framework (CHF) you can keep your customers and staff informed at every step of the process. Built on low-code, CHF allows you to automate fast, proactive internal and customer notifications.

In this 30 minute webinar we’ll explore how you can set automatic SLA process alerts. And keep customers updated along their journey.

Keep your teams aware when things are slower than planned. And reduce inbound requests with regular updates. Everyone will be informed, so they won’t need to contact you.

We will also cover how you can take letters digital with our automated letter templates. No more having to find and update manual word docs. This is especially useful for any regular reminder notifications such as voter registration.

And finally we’ll demonstrate how you can keep on top of a process with a long lifespan. Which are currently being managed using spreadsheets or diary reminders. You can automate the kick-start or pausing of a process after long specified time periods. Such as auditing stages in any building, planning or follow-up of projects, such as any Section 106 claims.

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