Digital events – 1 week only!

Northumbrian Water’s Innovation Festival 2021

18 – 22 October 2021


Northumbrian Water’s Innovation Festival is a unique event where Glastonbury meets Tomorrow’s World.


A week dedicated to sprinting and hacking our way to brilliant solutions to some of the water sector’s environmental and societal challenges. Together with partners, suppliers and just about anyone who wants to get involved. This year the event will be tackling net zero carbon, sustainability, world water poverty and breaking down the digital divide.

Over 6,000 people from hundreds of companies, organisations and businesses right across the world have taken part and attended previous Innovation Festivals.


The line up for 2021


Sprints, hacks, dashes, celebrities, lightning talks, music, comedy . . . you name it, it’s going on at #InnovationFestival21.

  • Sprint – Inspiring design sprints going on across 4 – 5 days – to move problems and challenges to tested prototypes in 5 stages.
  • Daily Dash – A Northumbrian Water term for a rapid sprint-style workshop – 7 different sprints which run through all 5 stages in just 1 day.
  • Hack – A hackathon bringing together data experts, programmers, graphic designers, domain experts to tackle a significant challenge.
  • Years Worth of Work in a Week – A Northumbrian Water term that describes a sprint-style workshop that focuses on accelerating delivery of an idea or initiative.

Netcall’s “Appy and you know it” one day sprint


How can we improve and automate the asset inspection process and build a self-service application to improve data collection and recording?

Many water companies own reservoirs as part of their estate and are required to carry out regular inspections. They ensure there are no safety issues that could pose a danger to members of the public or other users. This means regular checks and comprehensive asset audits. Multiple variables are checked and photographic evidence is captured. The data must then be entered into a spreadsheet and written up so it can be fed into back-end systems and used for investment planning and legislative cover.

Internally this produces a huge amount of work to process and often creates a backlog. Traditional back-end systems are not known for their flexibility.

By using low-code you can easily automate this process, giving field-based employees a self-serve portal. They can interact with an automated workflow to speed up site inspections and enter data and photos from mobile devices in real-time.

We’ll show how low-code can automate this process, creating a self-serve portal. And because building apps in low-code is so fast, we will create a working prototype by the end of the festival. Read more…


Sign up


Join hundreds of people from all across the globe to virtually collaborate and tackle complex societal and environmental issues. Find out more about attending the Innovation Festival 2021 and register to attend our sprint.


See what we built last year…


In our session, “Money’s too tight to mention” at the 2020 festival we looked at how to help customers who are falling into debt.  We built a self-serve portal and process to help customers who are struggling to make payments to make them aware of the support available.

Find out more about the automated payment support app.