Live panel discussion and Q&A
In this live panel Q&A with James Rawlinson, Chief Information Officer (CIO), The Rotherham NHS Foundation Trust, and Jacqueline Leahy, Deputy Operational Manager, Hampshire NHS Trust we’ll discuss how the move to digital patient appointment management also means a move towards inclusivity, leaving no patient behind and leaving no patient appointment unfilled.
With a narrative building that the move to digital risks writing off certain groups of the population, like the older generation, how do you make sure the use of patient portals such as Patient Hub improves patient choice rather than narrows it? How do you harness your legacy tech including analogue as part of your digital-first strategy?
We’ll discuss with our panel how they have:
- Successfully deployed digital technology to help patients be more involved in the management of their own care
- Moved to digital appointment management whilst patients that need to, can still easily speak to an advisor on the phone
- Demonstrated clear benefits of moving to a digital engagement strategy – in terms of cash-releasing savings and improved patient experience
Fill in the form now to secure your spot at ‘Leave no patient behind – leave no appointment slot unfilled’ online live panel discussion to hear from digital leaders from the National Health Service.
James Rawlinson FEDIP CHCIO MBCS
Director of Health Informatics at the Rotherham NHS Foundation Trust and CIO Lead South Yorkshire and Bassetlaw ICS
As an innovator within the NHS, James is known for his ability to drive measurable results through project delivery and business change. Continual learning and personal growth are important to him. His career in informatics evidences his deep skills in digital leadership, business, and team management.
Deputy Operational Manager, Hampshire NHS Trust
Jacqueline has extensive experience in Outpatient transformation and operations at Hampshire NHS Trust, leading on improvement and transformation projects across the hospital.