Could the Liberty platform help me automate my complex business processes?

Yes. Netcall has a 20-year history of self-service, automation, AI and data integration. We understand the immediate efficiency impact and benefits of automation technologies. Our customer portals are able to harness AI and answer customer FAQs. Automation releases agents from routine requests and engages them in more complex and interesting work. We have removed 70-90% of one contact type with simple IVR or reduced the call length by more than 30%. Introducing the Liberty platform to your business gives you access to our entire technology ecosystem which is crammed with innovative functionality including Low-code.

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