Does Liberty ContactCentre support my Personal Data & Retention Policies?

Liberty ContactCentre includes tools to support organisations to manage their data policies in line with the General Data Protection Regulation (GDPR). Administrators are able to ensure that the data in the system is only kept for as long as an organisation deems it fit to do so under their legislative obligations. The right to use these tools is granted within administrator permissions. The functionality includes retention rules, days to obfuscation and a search tool.

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