Netcall for all departments

Ready to use apps for every department

What if you had your own way of building software systems and digitising processes that are built around the specific needs of your organisation?

Apps for Customer Services

Automating the processes that underpin customer service, dramatically improves operations. It also gives you far greater visibility of what’s happening, making it easier to measure performance. And with Apps for customer services you can generate real-time alerts, which all helps to identify issues early and puts you in the best position to effectively manage them.

Liberty Create uses a low-code approach to let you easily and rapidly develop your own software apps. This allows you to automate customer services systems in a cost-effective way. You can use it to build systems yourself, which are designed around your specific needs. And then you can integrate them with your existing systems and software.

To help get you started, we have a number of applications for customer services to get you up and running very quickly. These starter apps can be tailored to exactly fit the way your organisation works. And you can extend and customise them exactly as you choose.

Customer Support

Nest is a customer support app that allows users to instigate and handle support or helpdesk interactions through a portal.

Payment Support Portal

This app provides service organisations with a channel for their customers to apply for payment support / debt relief.

Survey Builder

An intuitive survey builder for a range of internal and external survey use cases.

Ticketing System

Provides a simple ticketing system. Customers log tickets via a self-service webpage.

Employee Welfare Risk Assessments

Allows organisations to contact staff en-masse to respond to questions tailored to on-going homeworking.

Customer call back requests

Give your customers the ability to book meetings and request callbacks which can be integrated directly to your contact centre.

Customer Services LaunchPad

This LaunchPad provides a set of starter apps to get you up and running very quickly.

Read our customer stories

See how our customers have transformed their business using Liberty.