Digital Access 24/7 for Students, Staff and for Clearing
The Liberty Platform provides a full, cloud-hosted, integrated student engagement platform providing omnichannel contact centre and conversational messaging.
Solutions for education
And with staff in remote locations or working from home, routing calls to the correct person is more difficult than ever. Our sophisticated speech bot, ContactPortal, reliably and accurately routes calls, regardless of where your staff are or what device they are on.
These software-based phones present the phone interface on the user’s computer. Users can make and receive calls direct on their laptop or desktop device. There’s no need for additional software.
Your agents stay connected, supporting students, no matter where they’re working.
Connect with students across a wide selection of digital channels for better conversations – whether it’s SMS, Twitter, Facebook Messenger, Instagram Messaging, Web Assistant or email.