Netcall for Local Government

Better for citizens, better for you

One in four councils use our low-code or contact centre solutions to make life easier for their citizens and staff. Now it’s your turn.

Digital Leadership

Take a look at how some of our customers have been at the fore-front of transformation.


Scaling-up a contact centre and provide surge support for the rest of Wales, in the middle of a pandemic, where all staff need to work remotely, is no easy task. Here’s Cardiff’s story.

​Deep funding cuts over recent years have forced local government to find efficiency savings in order to continue delivering services. With no end to austerity in sight, the latest analysis indicates that English councils will face a funding black hole of almost £8 billion by 2025.

In a world of tech options, the choices are endless. And for every choice there is an opinion. As a vendor, we are aware that Local Government is often promised ‘silver bullet’ solutions. But do they really exist? And how has this year affected progress within the public sector?