Put patients first
Treat the problems with your processes and give your patients the care they deserve with our suite of contact centre, low-code, RPA and messaging solutions.
Digital Leadership
Supporting your journey to digital
For digital leaders who drive the information and technology transformation of the NHS. You are NHS CIOs, CCIOs, CNIOs and future digital leaders.
We’re using technology to help health and care professionals communicate better and enable people to access the care they need quickly and easily, when it suits them.
From websites and apps that make care and advice easy to access wherever you are, to connected computer systems that give staff the test results, history and evidence they need to make the best decisions for patients. We’re working smarter to provide better care than ever before.
NHS digital transformation best practice and guidelines
NHS digital leaders and our consultants deliver practical tips, fast.
Hear from Ian Brewer, Head of IT for UHS Digital at University Hospital Southampton NHS Foundation Trust. He discusses how digital project results have improved when there is more Clinician involvement. He explains why, test and test again, has become a motto.
In just four months, 66% of new appointment patients at Chesterfield Royal Hospitals, now use their patient engagement portal – Patient Hub.
From 400 template letters to 4 templates. Learn how using letter templates from within Patient Hub have changed Sheffield Children’s NHS Foundation Trust’s appointment letter handling forever.
Peers in the media
Discover how successful digital transformation has enabled Chesterfield Royal Hospital to improve their appointment system and NHS Dumfries and Galloway deployed a test result solution.
Netcall is providing a digital portal to Chesterfield Royal Hospitals NHS Foundation Trust to offer patients 24/7 access to their appointment information from early 2020.
Scottish NHS Board launches proactive messaging solution to update staff and patients quickly on Covid-19 test results
Viewpoints
RPA has been successfully used in NHS Trusts to automate routine systems and data tasks – what’s the next digital-first win?
Hospitals and Trusts are being asked to contact patients to understand if they still require their operations and if so determine what waiting list priorities should be. Many don’t have the staff or resources for such an exercise. Low-code can help your trust move fast.
Join the Netcall and Appshare community, improve your customer experience with Low-code and omnichannel contact centre solutions.
Nationwide mental health support needs must be urgently addressed by improving accessibility to dedicated mental health services and freeing up time for better mental health care.
We are delighted to announce that we have been appointed onto the NHS Commercial Solutions Framework Agreement for the Provision of Patient Healthcare Communications and Related IT Services.