Focus on your customers

We expect a helpful personal service. But a hundred years ago retailers didn’t have to contend with thousands of customer enquiries on every channel possible and data sat across infinite systems.

Often these systems become data prisons. This ageing, legacy tech wasn’t designed to talk to other systems in your IT stack. It’s a recipe for disconnected processes and data silos, not to mention poor user and customer experience.

But there is a solution. Liberty Create our low-code solution helps to shatter these silos so that every app you build is fuelled with up-to-date customer information available at everyone’s fingertips.

We’re all used to a slick service and now ordering goods online or shopping in store is often a breeze. But what happens when something goes wrong?

What happens when the delivery truck delivering your bed accidentally reverses into their wall? Or the food shop you ordered didn’t arrive on time? Are your systems set up to deal with it? Or are your customers left with a “computer says no” response?

With Liberty Create you can adapt and add new processes, fast. So you can respond quickly when something you didn’t plan for happened. And what’s more, Create empowers the people that actually understand your customers to build the solution. They deal with customers every day – they hear their complaints, frustrations, difficulties and pain points. You just give your smartest people the tools they need to turn ideas into applications. So there’s no more “computer says no”.