Use cases for transportation companies
Using the advanced AI capabilities built into Liberty RPA, incoming customer communications can be automatically routed to the right team for faster resolution.
Customer portals have become the cornerstone of great customer service. They meet customer demand for self-service while easing the burden on your contact centre. Discover why building a portal using low-code is a simpler, more cost-effective alternative.
It’s all in the planning. The Netcall team was superb, they’ve literally delivered more in the first fortnight I worked with them than we delivered in the previous six months. We methodically worked through a spreadsheet of the processes and dependencies, they worked hand in hand with me to reach what we wanted to achieve.