Digital innovation for transportation
In a sector where change is constant, staying ahead of the curve is key. Our automation and engagement solutions enable you to innovate fast and deliver the best customer experience (CX).
Use cases for transportation companies
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A typical wayleave agreement process can often be a lengthy and complex. Simplify your land access requests with low-code. No more lost forms or unsigned documents.
Managing contractor works can be complex and time consuming. With low-code you can quickly build a streamlined process that fits your exact needs.
The rise of remote working and social distancing can make site visits a challenging process. Virtual inspections provide a fast, effective way to carry out inspection tasks remotely, using photographic evidence to ensure compliance with safety standards.
Case management in low-code is case management your customers don’t have to think about. Swifter resolution, process automation to suit needs.
Using the advanced AI capabilities built into Liberty RPA, incoming customer communications can be automatically routed to the right team for faster resolution.
Customer portals have become the cornerstone of great customer service. They meet customer demand for self-service while easing the burden on your contact centre. Discover why building a portal using low-code is a simpler, more cost-effective alternative.
It’s all in the planning. The Netcall team was superb, they’ve literally delivered more in the first fortnight I worked with them than we delivered in the previous six months. We methodically worked through a spreadsheet of the processes and dependencies, they worked hand in hand with me to reach what we wanted to achieve.