Use cases for utility companies
Here are some quick examples of how people are using our solutions. Take a browse around these use cases to see how you could improve your CX processes, fast.
Using the advanced AI capabilities built into Liberty RPA, incoming customer communications can be automatically routed to the right team for faster resolution.
Customer portals have become the cornerstone of great customer service. They meet customer demand for self-service while easing the burden on your contact centre. Discover why building a portal using low-code is a simpler, more cost-effective alternative.
It’s a springboard to solve other business challenges. When we have shown apps to our team, they were increasingly engaged as they realised this is ‘the real’ version. There’s no ‘big reveal’ but it’s more exciting to build what we need so quickly, showing and testing it as we build.