Category 15 April 2021

#17 CX Appeal // The Power of People and Bots

How low-code and RPA combine to make big CX improvements


Unleash the true power of automation


AI-powered Liberty RPA joined our platform at the start of 2021 – sitting alongside Liberty CreateConverse and Connect. Together, the Liberty Platform opens up a broader range of customer engagement and intelligent automation possibilities than has been feasible before.

In this podcast, our Product Marketing Manager, Yad Jaura, is joined by our CINO, Richard Farrell, and our CTO, Richard Billington, to discuss what can be achieved when you combine automation with your existing people. Using their expert knowledge of your organisation processes and customer needs to craft the processes and leaving the repetitive work to robots. They are faster and infallible at this type of work, so it is a truly powerful combination.


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Free up your team from mundane and cumbersome repetitive tasks with AI-powered robotic process automation. Enable them to work smarter, not harder.

We recently added AI-powered Robotic Process Automation (RPA) technology to our Liberty Platform capabilities. In this blog we’ll introduce you to Liberty RPA, the benefits that it has for organisations, its limitations and why we think this is great news for you, our customers.