Deliver Robust Digital Transformation – webinar hosted by iESE

Recorded: Thursday 28th January 2021

Key focus areas for councils’ recovery in 2021 with #digitaltransformation

Every council’s workload has been impacted as they support local communities through COVID. With many new daily priorities, officer attention is diverted from future planning. Yet, every town needs a proactive plan to support their recovery and continue to deliver robust digital transformation.

Just how to start, you ask? Support is at hand in this webinar, ‘Deliver Robust Digital Transformation’, from Netcall and iESE, featuring our own Product Marketing Manager, Dr Peter Bishop, Director for Digital & Customer Services of Birmingham City Council, David Tutt, Leader of Eastbourne Borough Council and Dr Andrew Larner, CEO of iESE to our panel.

They explore their priorities and offer you new ideas with some best practice for you to use. In this 45-minute session they discussed:

  • Up for debate: review the peer research feedback
  • Key focus areas for councils, post-pandemic
  • Community support and engagement
  • Transforming services on-line

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