Key focus areas for councils recovery in 2021 with #digitaltransformation
Every councils workload has been impacted as they support local communities through COVID. With many new daily priorities, officer attention is diverted from future planning. Yet, every town needs a proactive plan to support their recovery and continue to deliver robust digital transformation.
Just how to start, you ask? Support is at hand in this webinar, ‘Deliver Robust Digital Transformation’, from Netcall and iESE. Alongside our own Lynley Meyers, Product Marketing Manager, Dr Peter Bishop, Director for Digital & Customer Services of Birmingham City Council, David Tutt, Leader of Eastbourne Borough Council and Dr Andrew Larner, CEO of iESE to our panel.
They explore their priorities and offer you new ideas with some best practice for you to use. In this 45-minute session they discussed:
- Up for debate: review the peer research feedback
- Key focus areas for councils post-pandemic
- Community support and engagement
- Transforming services on-line
Councils leading digital transformation in the prestigious iESE Public Sector Transformation Awards 2020. Congratulations to Cumbria County Council, The Royal Borough of Kensington and Chelsea and Adur & Worthing Councils.