Digital design best practice workshop with iESE
Recorded : Tuesday 29th June 2021
Three levels to transforming your organisation
An exclusive, complimentary workshop run by our local government partner, iESE. Free to attend for Netcall invitees.
What’s included:
Understanding best practice: iESE outlines its three-part model, based on extensive work and research with local authorities across the globe. They will explain and guide you through the three levels of transformation: Service, Customer and Community.
Customer case study: The innovative team at Tewkesbury Borough Council take us through their revolution of Bulky Waste. Hear about their amazing new process, collection partner, improved profitability and community recycling.
Get hands on: See how to review and revolutionise your digital transformation.
Develop and take away: Action plans for ongoing improvement.
This complimentary workshop is designed for senior leaders in Transformation, Change, Digital and IT.
As this session was a half-day workshop the recordings have been broken up into three sections, which can be viewed below:
Section 1
Section 2
Section 3
Documents to accompany the recording can be found here: