Category 30 November 2020

Digital takes no prisoners

Lessons from 2020’s NHS transformation projects

You’re not alone! In these bite-sized, 15-minute webinars, discover how senior peers have approached their NHS digital transformation projects.

In this webinar, “Digital takes no prisoners”, Netcall’s Ikenna Emenyonu and Mark Villiers, reflect on lessons teams have learned during many 2020 digital transformation projects.

Digital performs best with well-defined repeatable processes. The webinar highlights three key take-aways. First, the need to plan to digitise all ‘ad-hoc’ manual workarounds. Second, how to avoid the risks of hidden processes and finally the impact on your team of the instant nature of digital.


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