Gov4.0: These are the droids you’re looking for!

Recorded: Mon 15th February to Fri 19th February 2021

Public Sector Digital Transformation Forum

Over five days, the Public Sector Digital Transformation Forum ran three hour sessions each day. The sessions looked at a specific automation or “Gov4.0” tech that is being used by local government to deliver services to citizens.

Various automation technologies and practices were covered in this collection of virtual activities. All can, and will, have a positive impact on local government. And also the wider public sector, in light of the various austerity measures that have been put into place over the last decade and the impact of COVID-19, which has yet to be calculated.

From Netcall, Simon Pike, Market Solution Specialist, and Richard Billington, CTO, talked all things RPA and low-code. They touched on tech flexibility, the difference between low-code and no-code and gave advice about both technologies, including what questions you should ask a vendor. You can watch the sessions below.


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Low-code is the easiest way to develop business applications, fast.

It’s essentially process automation on steroids. You map the process you want to create – including steps, actions and end points – and the software takes care of the rest. And once you have your app, you can test, refine and improve it on an ongoing basis.

That means you can turn your vision into a reality, fast. You just plan out a process in a flowchart and the computer automates it for you.