Keep in the loop with our cutting-edge advancements in communication and customer engagement. Embark on a voyage of innovation and excellence as you explore our resources and solutions, designed to empower your business and enhance your customer interactions.
Key housing leaders came together for the first of our Change Network series of events, to discuss top advancements and strategies in the housing sector. Their goal: to shed light on critical aspects of customer engagement, service design and implementation.
Through strategic implementation of technology, forward-thinking leaders have the power to transform the enduring struggle of patients waiting for healthcare services on the NHS. We explore the pressing need for patients to “wait well”
Delivering case management efficiency and streamlined service delivery of welfare rights, through digital autonomy.
Does full-scale digital transformation seem like an impossible dream? Are your teams already stretched to breaking point? If so, there’s another way.
The council wanted a way to easily enable service teams to develop and maintain their own forms and apps, with no development experience and very little training – they decided to use low-code to build a no-code form builder app, called Form Builder.
A comprehensive solution catering to many party types was needed to manage the value chain relationships in the Delegated Authority market. It needed to remove manual repetition and restrictive spreadsheets while enabling efficient management of performance, authority and the audit process.
Transform your CX effortlessly. With customer expectations on the rise, ensure satisfaction and retention. Explore solutions to thrive under pressure and exceed expectations.
DI Blue needed to overhaul an air traffic control organisation’s system to efficiently calculate environmental charges for aircraft operations.
Is Agile failing to put the oomph into agility for your organisation? If so, there’s a reason why. But it’s possible to fire up your innovation once again.