Podcast 12 September 2019

#1 CX Appeal // Top 3 CX tips


Hello and welcome to the very first CX Appeal podcast, brought to you by the team at Netcall.

The podcast covers all-things customer experience. From front-line issues like agent engagement, contact centre performance and process improvement, through to digital transformation and business growth. In this episode, Louise Wright talks through three of the most popular tips we spoke to our customers about last year.