Podcast 12 September 2019

#12 CX Appeal // Insurance Transformation with Roger Oldham of London Market Forums


Event season is in full swing for the Netcall team as this month sees us out at several locations, covering a range of industries and topics.


In this episode Louise Wright is joined by Roger Oldham, founder of The London Market Forums. Fresh from a Breakfast Briefing held for Insurance professionals on the topic of business transformation, Louise and Roger discuss the key highlights from the day. The briefing included talks from Professor Roger Maull of Exeter University and Paul Bermingham of Advent Insurance Management. And closed with some lively debate around what the future looks like if the market can overcome the barriers to embracing change and transformation.