Podcast 12 September 2019

#5 CX Appeal // What is hpaPaaS? And how does it help CX? Richard Billington & Richard Farrell

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In this episode Louise Wright is joined by two guests – Netcall CTO Richard Farrell and Low-code CTO Richard Billington.


In this episode Louise Wright is joined by two guests – Netcall CTO Richard Farrell and Low-code CTO Richard Billington. We’ve got some exciting news to talk about, as we’re included in Gartner’s 2018 Enterprise hpaPaaS Magic Quadrant. So what is hpaPaaS? And what does it mean for customer experience? How will it help you differentiate your business and gain that all-important competitive edge?