Time to put your foot down
Improving the customer experience seems simple — you invest in the departments that face your customers — marketing, sales and service. But your customer experience doesn’t just depend on the people dealing with customers every day.
Unite IT with the business and amazing things start to happen. Costs fall, process headaches disappear and the customer experience improves dramatically. It’s a new way to transform your business.
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Network Rail share their digital transformation journey. And particularly how they have used low-code to empower business users to make changes, fast.