UK Authority: Top tips for running a digital platform successfully

Recorded: Friday 15th July 2022

Top tips for a faster, more seamless digital transformation journey

Many public sector organisations are undertaking digital transformation in one form or another. But there are challenges. It can be expensive, disruptive and slow. But it doesn’t have to be.

By using low-code technology you can unleash collaboration across your organisation, under the governance of IT, delivering faster and more effective results. But how do you ensure success?

In this short video Darren Knight, Executive Director, People & Change at Cheltenham Borough Council explains his top tips for successful digital transformation.

Watch the video below.

Low-code & contact centre solutions for local government

We want as many councils as possible to be able to transform their own services. Our Liberty Platform is the perfect tool for the job. A platform that is open to integrations and doesn’t tie you in. Find out more.


Netcall is on a mission to give digital control back to Councils. We think you should be empowered to use a range of tools to deliver end-to-end process improvements. And it’s why we’re inviting you to stop, collaborate and listen…

Integrations for Local Government

You need access to all your customer data if you’re going to create better customer experiences. We can help you integrate a huge range of systems– from huge enterprise platforms to bespoke home-grown applications.