The world is a different place now
People choose their insurance company now based largely on peer reviews. How good is the cover, are they quick to pay out, is it good value, what is the experience of claims like?
What is the experience like? That’s the big one. Yes, they’re interested in cover and value, but often the deciding factor is: how much hassle is it? Do I really want to go through that claims process again?
So how do you make claims easy? If you were starting from scratch, the legacy systems you rely on would have no place in your plans. You’d have a system based on what your customers want, not what your data dictates.
The beauty of the Liberty Create low-code system is that you can do exactly that. You can take the data from whatever old system it’s sitting in, and use it to give your customers what they want.
Read our eGuide to find out how.
- Clunky, disjointed, infuriating customer journeys can be replaced by smooth, seamless, automated processes
- Use the people who understand your process to build the systems you need
- Draw data from your legacy systems – you don’t get rid of them, it just sits on top of them
You might also like
Low-code is the easiest way to develop business applications, fast.
It’s essentially process automation on steroids. You map the process you want to create – including steps, actions and end points – and the software takes care of the rest. And once you have your app, you can test, refine and improve it on an ongoing basis.
That means you can turn your vision into a reality, fast. You just plan out a process in a flowchart and the computer automates it for you.
A short video to demonstrate how Liberty Create low-code simplifies the claims management process. Managing the process along the way and keeping the customer in the loop at every step.
In this episode Louise Wright is joined by Roger Oldham, founder of The London Market Forums. Fresh from a Breakfast Briefing held for Insurance professionals on the topic of business transformation.