Webinar: Clyde Valley

Pioneering digital tenant services – Clyde Valley Housing

Recorded 2nd June 2023

Unrivalled ambition for the very best in tenant service.

Clyde Valley Housing recognises tenant expectations are growing all the time. Its ambition is to provide a social housing experience that rivals the very best service providers.

In 2021, Clyde Valley introduced low-code and contact centre technology to transform digital services for tenants.

In this webinar, Paul Byrne discusses the journey that Clyde Valley has travelled to achieve centralised case management and a growing number of workflows. He showcases the repairs process and unpacks some of the team’s future plans.

Watch the webinar to learn how:

  • The digital team are able to respond in an agile way to service needs
  • Tenant self-service is easier through the portal
  • Teams have real-time, end-to-end control over repairs

Discover how to transform your digital tenant services quickly and effectively,


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