What is Tenant Hub? It’s a case management framework with a self-service portal, made specifically for housing associations.
It’s a stand-alone solution, but it easily integrates with third party systems. Use it to bridge the gaps of your existing solution and drive customer experience. You’ll be able to manage the entire end-to-end tenant journey and move to a digital system quickly and transform your tenant experience.
Find out more in this animation about Tenant Hub’s out-of-the-box solutions, which include a self-service portal, an omnichannel contact centre and solutions for case management, payments, arrears and property management. Plus, you’ll get access to share and download housing-specific applications.
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Low-code brings IT and the business together to achieve amazing things. Co-creation extends this idea by making use of work that other organisations have done, tailoring it to suit your needs and speed up digital transformation.
The Housing Association is to introduce low-code and contact centre technology to transform digital services for tenants this summer.