Our commitment to compliance
Information Security is continuously risk assessed, adheres to regulatory compliance with strong controls, supported and maintained by robust incident management systems. Equally our Quality Management objectives reflect the same top down commitment towards continual improvement of our processes with measurable KPIs.
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Independently audited Info Sec (ISO27001:2013) that covers the design, development, sales, support and training associated with the delivery of our products and services. The Netcall ISO Certificate number is 1198.
Independently audited Quality management systems (ISO 9001:2008) that covers the design, development, sales, support and training associated with the delivery of our products and services. The Netcall ISO Certificate number is 1198. Last audited July 2017.
Passed, complied and reaccredited with the Payment Card Industry Data Security Standard PCI DSS.
Passed, complied and reaccredited with the Payment Application Data Security Standard PA DSS standards.
Accredited to the UK Governments NHS Information Governance Toolkit.
Attainment at the highest level at Level 3 with a score of 100%
Accredited to the UK Governments Cyber Essentials Plus (July 2017)
Accreditation to connect to the Medical Interoperability Gateway (MIG)
We have secured a position on the Crown Commercial Service Network Services agreement (RM1045) for Inbound Telephony Services (Lot 4).
One of the biggest changes to UK data privacy law came into effect on 25th May 2018. The General Data Protection Regulation (or GDPR for short) means we’ll all have greater control over how our data is used and how we’re contacted.
We are fully GDPR compliant and as such you can choose what channels you wish to be contacted on and what types of communications you would like to receive.
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