Smarter, faster and frictionless insurance claims management solutions

In today’s competitive insurance landscape, speed, accuracy and customer experience are everything. Netcall’s Liberty platform empowers insurers to revolutionise claims, policy servicing and customer engagement – delivering measurable results across the UK and Europe.

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5 Challenges for Insurance Leaders and
How to Tackle Them

Organisations using our enterprise insurance software

AON Logo
Legal & General
Lloyds Market Association
Intelligent Document Processing

Free resources to accelerate your transformation

Our exclusive eBooks to explore key insights and strategies for insurance leaders.

4 Ways Intelligent Document Processing Drives Digital Progress

Explore how GenAI and automation are reshaping document-heavy workflows in insurance.

How End-to-end Process Transformation Drives Digital Success

See how to go from silos to to seamless transformation of your systems.

The Digital Cure For One of Insurance’s Most Broken Processes

Learn how to optimise FNOL processes for speed, accuracy and customer satisfaction.

Solve your biggest challenges

Manual claims processing

Automate verification and approvals with AI and RPA.

Fraud detection & compliance

Real-time anomaly detection and automated regulatory checks.

Fragmented customer communication

Engage via chat, email, mobile and web with personalised support.

Data integration

Remove across multiple systems, partners and data sources for improved collaboration.

Reduce claims time

Automate document collection and secure mobile uploads for speed and accuracy.

Why leading insurers choose Netcall

<60 mins

claims handled, closed and payments processed in under an hour

The Legal & General story

4X

increase in automation—straight-through processing (STP) rose from 15% to 65%

The Baloise story

99.5%

accuracy enhanced customer interaction precision across channels

The Input For You story

See Liberty in insurance in action

Our AI-powered insurance software helps you overcome challenges with automation, seamless integration and intelligent insights. Request a demo today.

Legal & General

“We have been really impressed with Netcall’s professionalism and overall communications during the entire deployment. The team’s dedication to helping us in our low-code journey meant that the system was up and running in a much shorter space of time than originally expected. Overall, it has been a very positive experience.“

Ian Christopher

Head of Service Development & Automation, Legal & General

Intelligent Document Processing

“Using Liberty IDP has greatly improved our efficiency and ability to meet customer needs. With Liberty IDP technology handling document processing, we can focus on building strong customer relationships, supporting their core business and reinforcing our position in the industry.“

Alain Dewispelaere

Chief Customer Value Officer, Input For You

“What impressed me most was how the Liberty IDP team invested time to understand our unique challenges rather than just implementing a standard solution. I’m convinced we haven’t reached our ceiling yet, there’s still potential to push our STP rate even higher.“

Caroline Raes

Teamleader Operational Support Transversaal, Baloise Group

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Talk to an expert today

See Liberty in action and discover how you can reduce costs, improve compliance and delight customers.
Our insurance specialists are ready to help you transform your operations.

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Top Challenges for Insurers

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How End-to-end Process Transformation Drives Digital Success

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https:The Digital Cure For One of Insurance's Most Broken Processes

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4 Ways Intelligent Document Processing Drives Digital Progress

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