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‘What’s Next?’ Conferences, the best bits

Our interactive ‘What’s Next?’ Conferences were attended by Senior IT and Change leaders. With a mix of keynote presentations, panel discussions and focus groups they uncovered the most pressing challenges in digital transformation customer experience. Sharing best practice approaches to help leaders take charge and achieve their goals.

 

Man designing business processes

Top 3 challenges in digital transformation infographic


We asked over 50 IT and Change leaders for their most pressing challenges within digital transformation customer experience. Find out what they had to say and how in compares with analyst research in our infographic.

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Science and technology journalist & author, Gemma Milne takes us through the key shifts in technology and society happening now, coming very soon and far ahead of us. From shifts in consumer expectations to the rise of experience over ownership, this session is a whistle-stop tour of what’s to come and what it means for us.

Head of Technology & Innovation, Anand Patel shares the benefits of bringing IT and line of business together for a collaborative approach to change, with real-life examples of how this is supporting transformation.

It’s been really useful seeing the challenges that different types of organisations have and how, even if we’re different, we have similar challenges to each other.