Our interactive ‘What’s Next?’ Conferences were attended by Senior IT and Change leaders. With a mix of keynote presentations, panel discussions and focus groups they uncovered the most pressing challenges in digital transformation customer experience. Sharing best practice approaches to help leaders take charge and achieve their goals.
Top 3 challenges in digital transformation infographic
We asked over 50 IT and Change leaders for their most pressing challenges within digital transformation customer experience. Find out what they had to say and how in compares with analyst research in our infographic.Download now
Science and technology journalist & author, Gemma Milne takes us through the key shifts in technology and society happening now, coming very soon and far ahead of us. From shifts in consumer expectations to the rise of experience over ownership, this session is a whistle-stop tour of what’s to come and what it means for us.
Low-code for utilities enables faster digital transformation and answers the question “What is great customer experience?”
It’s been really useful seeing the challenges that different types of organisations have and how, even if we’re different, we have similar challenges to each other.