Transform digital experiences and streamline workflows with Citizen Hub. Our easy-to-use platform helps your team quickly build applications that focus on citizens’ needs, improving your digital service delivery, efficiency and reduce costs. Upgrade how you engage with citizens and simplify your processes.
Ready to transform your services? See how Citizen Hub revolutionises digital transformation for local government. Book your personalised demo now.
Increase team efficiency and improve citizen services
Our easy-to-use, cost-effective low-code platform takes the pain out of building complex processes that you need to serve your citizens. Integrate legacy systems and data, plus automate processes to free your teams from manual tasks.
Use low-code tools to create responsive, accessible portals for services like waste collection and service feedback.
Empower citizens with 24/7 self-service options, real-time updates, and transparent communication.
Digitise and automate processes for citizen feedback, permits, and issue reporting.
Adapt workflows as your council’s needs evolve, ensuring long-term flexibility.
This is true digital transformation for local government – hit the ground running with processes already tailored for council needs and new solutions constantly added!
Simplify essential services
From handling complaints efficiently, parking permits, council tax enquiries, payments, blue badge applications to taxi driver licensing.
Enable quick citizen reporting
Handle potholes, fly-tipping, littering, and abandoned vehicles with ease.
Streamline waste management
Manage bulky, garden, hazardous, clinical waste, and even missed bin collections.
Ensure safety and hygiene
Automate food hygiene inspections, pest control cases, and tree preservation requests.
Improve infrastructure maintenance
Quickly respond to street light repairs, flooding, and drainage reports.
Why wait to transform your services? With Citizen Hub, these ready-to-use solutions can be deployed fast, empowering your team to deliver better services for your citizens. Speak with our experts and see what Citizen Hub can do for you.
“Using AppShare gave us a fantastic start. With a little technical help from Netcall, we were able to deploy a live process, built from scratch, that suited our requirements in less than a week from taking delivery of the Liberty Create program. The new app also saved our case management team time by automating as much of the business logic as possible.”
Mike Ward
Head of IT Practice, South Hams District Council
“We’ve designed the form builder so we can also triage citizen requests to deflect common queries. Service users can build and maintain their own forms, and configure more specialist apps, with no training or access to the Build Studio. We can maintain our data and design standards and consistency. We can also integrate with a range of third-party platforms.”
James Coleman
Lead Digital Developer, Digital, Adur & Worthing Councils
“With Liberty Create, we’ve been able to reduce manual processes related to bank payments and reduce the number of staff dealing with telephone calls. Fraud and audit teams absolutely love this product as everything is dealt with in one application and they can easily use data to detect fraud or any errors.”
Paul Doney
ICT Manager Digital Solutions, Newcastle City Council
75%
of customers now self-serve
90
processes transformed in 18 months
Greater
visibility of high value tasks
Discover how Citizen Hub can help you achieve your digital transformation goals and elevate your citizen engagement and delivery today.
