Liberty Converse CX from Netcall is a cloud contact centre platform that connects your front-end customer conversations with the back-end work that actually resolves customer requests.
We’re so confident you’ll love what we have to offer, that we’ll cover:
Migration covered by Netcall
One full year of service included within your contract
Agents repeat questions. Journeys break. Customers loose patience. Costs climb.
Not because your team isn’t trying, but because the technology behind your contact centre wasn’t designed to work as one.
Built on a Communications Platform as a Service (CPaaS) foundation, Liberty Converse CX brings conversations, workflows and automation together, so your contact centre finally works as one system.
So, conversations flow. Problems get solved. Customers stop repeating themselves.
Migration projects can be expensive, implementation takes time and the disruption can feel bigger than the problem you’re trying to solve.
There’s a better way.
Instead of asking you to take all the risk, Netcall shares it with you.
If the Liberty Converse CX contact centre platform delivers the results we believe it will, the long-term relationship works for both of us.
So, we’ve removed the biggest barriers to migration.
Migration covered by Netcall
We take responsibility for the implementation and migration effort required to move from your current platform.
1 full year of service included with your contract
One complete year of your Converse CX service is included within your agreement, meaning nothing to pay for that year.
No upfront capital investment
Move to a modern cloud contact centre without the typical migration costs.
Designed for seamless service
Converse CX connects conversations, workflows and systems so issues are resolved faster.
No disruption. No capital outlay. No reason not to explore it.
Flexibility to scale
driving seamless CX
Enriching the
customer journey
United teams on
cloud contact centre
Smooth call handling whatever the department
Taking interactions
to the next level
AI-enhanced
personal touch
Reducing calls with
AI virtual assistants
Streamlining
customer experience
We support organisations across both the private enterprise and public sectors with their communication and automation needs.
Our CPaaS (Communications Platform as a Service) foundation allows organisations to bring multiple customer engagement and automation capabilities together within a single platform.
For many organisations, that consolidation means less complexity, lower operating costs, and a more seamless experience for both customers and employees.
Many of our customers have been with Netcall for years and are happy to share their experience.
If you’re curious whether the Liberty Converse CX contact centre platform could work for your organisation, we’d be delighted to show you.
Let’s have a conversation.
We’ll show you how the Liberty Converse CX contact centre platform works, how migration would be handled and what a transition could look like for your organisation.
No pressure. Just a practical discussion.
