Maintain an ongoing view of patients’ symptoms, their state of mind and utilise data to make better decisions. Digitally capture patient data, enhance clinical workflow and boost patient satisfaction.
Making decisions about patient care and determining the right information to provide to help patients make the right decisions means keeping in touch with a patient’s symptoms and how they feel. With contact-centre and clinician time at a premium, keeping in touch is hard. And rekeying the data into the PAS is a waste of skilled colleague time, delaying other tasks.
The Surveys feature within Patient Hub, our Patient Engagement Portal, is the answer. Surveys can be rapidly configured to deliver the answers needed to make important decisions. Patients can complete at their convenience, where and when they like – meaning improved response rates. The data is available immediately – and the data can be quickly imported to other systems. The Surveys feature saves time for your teams, while improving patients’ experiences.
Help ensure the right requirements are met already when patients arrive for appointments.
Take advantage of the flexible survey design to ensure the most meaningful data is gathered.
Let patients supply key data from home – avoiding the risk of unexpected issues preventing appointments on the day.
Patient Hub Surveys streamline healthcare operations. You can gain real-time visibility of your appointment details and maximise attendance. Patients find comfort in providing data from home, reducing stress. Clinicians can save time, evaluate relevant data, and customise surveys to improve quality.
Alleviate patient stress caused by having to return to hospital unexpectedly.
Enhance clinician efficiency by digitising data collection.
Gain real-time visibility and customised survey capabilities.
Secure, flexible and user-friendly administration and reporting.
Pre-operative surveys are vital to capture data to ensure patients are ready for theatre. Post-operative surveys can support ongoing follow-up and avoid unnecessary follow-up appointments. The Surveys feature within Patient Hub provides a streamlined, flexible and secure method for capturing data and assessing patient conditions. Patients can enter important data from home. Surveys capture key attendance details and other information digitally – saving time for your teams, while improving patients’ experiences.
Explore how you can digitally capture patient data, enhance clinical workflow and boost patient satisfaction.
Discover how insurers are transforming First Notice of Loss (FNOL) from a costly pain point into a competitive advantage with AI-powered automation—cutting costs, improving accuracy, and enhancing customer experience without replacing legacy systems.
Netcall wins Partner of the Year at Socitm President’s Awards 2025, alongside Newcastle City Council’s Transformation Initiative Award for digital innovation. Their partnership showcases impactful low-code automation, delivering efficiency, savings, and improved citizen services in local government.
A process map library centralises business workflows, improving efficiency, collaboration, and knowledge retention. Spark’s platform helps teams map, refine, and optimise processes while enabling continuous improvement. Accessible, structured, and easy to update, it ensures seamless operations and smarter decision-making for businesses.
The term Agentic AI is gaining a lot of traction across many sectors. It’s time to cut through the noise, so this blog delves deeper into what agentic AI truly involves and looks at what this technology really means for your organisation.
