Enhance services with Tenant Hub

Revolutionise digital services for your teams and tenants by developing apps using a low-code platform that’s a perfect fit for housing providers. Access pre-built tenant relationship tools and case-management capabilities to provide services more efficiently and improve tenant experiences. Overcome budget limitations, outdated technology and resource shortages – to drive impactful digital transformation.

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Housing association's Portal For Tenants

Enhance tenant experiences and stay in control

Tenant Hub is a comprehensive low-code solution that accelerates digital transformation for housing providers. It offers full-stack case management, workflow automation and streamlined processes. What’s more, you get an array of pre-built specialised housing provider apps and can collaborate with a thriving developer community of your peers. Its user-friendly technology empowers users with efficient low-code development, enabling housing providers to develop new digital services or download and adapt templates.

Liberate data from legacy applications

Create friction-free digital processes and produce actionable insights. Integrate legacy applications and no longer rely on third-party vendors.

Deliver end-to-end digital services

Our solutions work for everyone, from direct touch-points with tenants and front-line advisers to back-office operations.

Access easy-to-use tools

Our powerful low-code platform gives you digital autonomy now and flexibility to adapt to future challenges.

Utilise out-of-the box applications and integrations

Our solutions and growing community give you access to hundreds of pre-built applications and integrations – purpose-built for housing needs.


Since implementing Tenant Hub, which has enabled us to build MyCairn, all cases are handled quicker. You can instantly see where a customer is in the journey. Pending cases, if carried over to the next day, can be easily picked up by the next available advisor, who is provided with the full case history and can quickly support them.

Jenny Thorpe

Senior Advisor, Cairn Housing Association

Work better

The platform that scales with your needs

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Explore use case examples for housing providers

With Tenant Hub, you can access pre-built apps, modules and widgets developed by Netcall and fellow community members — with more apps to come. Here’s a flavour of what’s available…

Anti-social behaviour management

Block inspection tools

Breach of tenancy

Property repairs

End of tenancy


Payment support portal

Appointment management

View apps now in our Community AppShare

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Dissolve housing sector headaches with automation

Housing Associations are squeezed on budgets and under pressure to comply with stricter social housing regulations, providers need to tick all the boxes for efficiency, tenant experience and regulatory compliance. That means doing more with less. Enter intelligent automation.

Cairn Housing Association | Transforming the tenant journey

Cairn were trying to tackle tenants’ growing needs to request a service or make a payment, at a time and using a method convenient to them. Disconnected back-office systems were holding Cairn back, and causing their team to use workarounds, which added additional complexity and often resulted in errors or stages being missed

Housing association's portal for tenants