Resources: Get Insights on Automation, Apps and CX

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How to Identify Lean Waste With Process Mapping Software  
Blog Post

How to Identify Lean Waste With Process Mapping Software  

Process mapping helps businesses optimise costs by identifying lean waste—activities that don’t add value for customers. Liberty Spark streamlines this process, pinpointing inefficiencies to improve workflow. Discover how eliminating lean waste enhances productivity, reduces expenses, and drives success.

18 June
online
Accelerating Digital Transformation
Event

Accelerating Digital Transformation

Join Netcall and Netcall partner, DI Blue, for a fast-paced, 30-minute session designed for IT leaders, CIOs, CDOs and technical stakeholders seeking practical insights into low-code and intelligent automation.

Baloise | Quadruples STP with AI & Automation
Customer

Baloise | Quadruples STP with AI & Automation

Baloise quadrupled its document processing automation using Liberty IDP, cutting costs, improving accuracy, and enhancing customer response times. With 65% straight-through processing, employees gained flexibility, and operations became more scalable. The journey continues toward even higher efficiency and automation.

AI in the Public Sector: What it Means for Local Government 
Blog Post

AI in the Public Sector: What it Means for Local Government 

AI in the public sector is transforming local government by streamlining workloads and enhancing services. It helps manage enquiries efficiently, detect risks, and automate tasks without replacing human workers. Proper integration ensures AI supports operations rather than becoming a superficial, trend-driven tool.