In this interview we speak with Clay Richardson, Principal Analyst at Forrester and Christian Checkley, Director of Operational Improvement and Assurance at Mott MacDonald to discuss best practices for using Low-code platforms and how they are being implemented with great success.
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Improved call handling and real-time data at NCP enhances the customer experience. Contact Centre integration with legacy software makes it easy to work with.
Ensuring that all ACDs enable smooth, professional call handling and that calls from clients and external contacts are processed to the right department with minimum effort.
Recorded live from the offices of specialist bank HTB, we hear what Project Manager Faizal and Business Analyst Mike had to say about their low-code journey and what they’ve learnt along the way.