Resources: get insights on intelligent automation, apps and CX

Struggling to build the perfect process map? Our blog outlines how with five easy steps you can build a map to fully capture how your business handles that particular process.

Organisations must ensure their business processes are easy to read to avoid confusion and inefficiency. Inconsistent notation can lead to misinterpretation. Liberty Spark uses Universal Process Notation (UPN) to ensure clarity, making process maps easily understandable for all, preserving knowledge as employees and stakeholders change.

Be part of the conversation shaping the future of local digital governance and explore ground-breaking ideas, like centrally-provided infrastructure and the concept of a ‘local GDS’, which could revolutionise public service delivery.

Join us for an exclusive customer-only live webinar where we’ll unveil the latest AI-powered features of Liberty Converse CX.

Join us at a LocalGovCamp24 event where we will focus on delivering quality service in the times of austerity. Find out how with the use of intelligent automation and AI you can do just that.

Joins us at a SOCITM event in Manchester to find out how Lancashire County Council is driving change and innovation using our low-code solution Citizen Hub.

A blunt axe can cut down a tree, but a sharper blade will lead to far better results. It’s the same in every line of work – the tools we choose are central to the outcome, as well as our overall experience of getting there.

We’ll take a look at the fundamentals of activity-based costing and some of the tools you can use in your business to understand your own costs.

Are you frustrated with costly, legacy digital solutions that create silos and hinder your ability to deliver the best citizen services? It doesn’t have to be that way.  Join us to discover how municipalities like yours can accelerate digital transformation and improve service delivery.