Newsroom

Say hello to AI-powered automation and connected workflows in the contact centre and beyond to bring efficiency gains and enhanced customer experiences.

Mersey and West Lancashire Teaching Hospitals NHS Trust has chosen Netcall to enable and support their patient engagement digital strategy. This partnership marks a significant milestone for both organisations as they work together to enhance patient care and transform healthcare operations in the region.

It is with great excitement that we announce Newcastle City Council (NCC) and Netcall have been shortlisted in the Digital Transformation category of the 2024 MJ Awards.

We are delighted to announce that Rotherham NHS Foundation Trust and Netcall have been shortlisted for Digital Innovator of the Year at the 2024 HSJ Digital Awards, recognising innovative digital projects transforming care delivery, enhanced efficiency and improved patient outcomes.

Hampshire Trust Bank (HTB) and Netcall are joining forces to investigate how the AI capabilities of Netcall’s Liberty platform can help staff assess and handle customer communications, with a focus on delivering good customer outcomes.

Housing providers can now take control of tenant arrears and income collections with the launch of Rent-IQ®.

We are delighted to announce the acquisition of Skore Labs Limited (“Skore”), a Portsmouth-based process improvement platform provider.

Netcall work hard to deliver great customer experience so we’re delighted that in the past year 99% of customers surveyed recommend us.

Netcall is excited to appear on an NHS framework for pre-approved suppliers for Intelligent Automation, meaning public sector buyers can purchase Netcall services with confidence.