Stay in the loop:
Access news from Netcall

Waiting lists are becoming increasingly longer. The manual system of dealing with patient enquirers can be long and not cost effective. Find out how AI can help you cut the cost and improve customer experience.

Netcall is proud to announce its inclusion in Forrester’s report on RPA vendors.

We are delighted to announce the acquisition of Govtech, a pioneer in Revenues and Benefits automation. This acquisition aims to improve services and achieve cost savings for local government.

want to introduce Liberty Converse our next-generation AI-powered cloud contact centre solution with a difference. Now, you can create employee and customer experiences that connect data, systems, teams and communication channels.

Building a Product Acceptance process using Liberty Create, our low-code platform

As one of the largest acute trusts in the UK, University Hospital Sussex (UHSx), has been grappling with a monumental challenge in managing its elective care waiting lists – as with many other hospitals across the country. To tackle the growing challenge UHSx turned to Netcall’s cutting-edge technology and direct patient engagement to validate and cut its waiting lists, rapidly and simply.

Netcall has announced a new strategic partnership with CTMS Service Management that will enable organisations to more easily drive sustainable continual service improvement programs.

With great pride we can announce that Lancashire County Council and Netcall have been awarded the Partner and Customer Collaboration of the Year at the SOCITM President’s Conference 2024.