Communication is key during extreme times. The Emergency Alerts App is a speedy way to regularly send out information to employees and customers. From status updates to tracking, we’ve got it covered. Our COVID-19 package can support you. Watch the demo in our webinar.
Workforce Monitoring allows you to monitor who is working and who is unwell across a geography. Giving a real-time view of team availability during the COVID-19 crisis. Users record their up-to-date health status via a simple and intuitive page. A map shows an overall view of their users’ health. Especially useful for those working out in the community, for example, Social Care. Ask about our COVID-19 package. Watch the webinar today.
Confirmer is our automated alert notification solution that will support your COVID-19 efforts. It swiftly manages the process of contacting people, gaining their response using all possible contact methods available – phone, pager, email or mobile – maximising reach while delivering your time-critical alert promptly. Read the feature sheet to find out more.
Become the council for the people
Better for citizens, better for you
Free up the phone lines
How to transform a council
Adur & Worthing Council are a people-centric organisation – they’re always looking for ways to make life easier for their citizens and staff. That’s why they chose to adopt our low-code solution. Now their staff can build apps to solve process issues and dramatically improve both the citizen and user experience. The numbers tell the story:
- The recycling and waste management team reports that 70% of all bulky waste enquiries are now managed online
- The housing repairs team now reports 86% customer satisfaction
- The asset management team now has complete visibility over the status of 7,000 buildings
This is how you transform councils – one bad process at a time.See the full story
The Citizen Hub: Take a shortcut
This is our toolkit for local government organisations – a framework of screens, processes and rules that councils have asked us for time and time again.
Roll out the most common services to the public in just a click – parking permits, blue badges and more.Learn more
It was obvious that the system had been developed by those who knew contact centre work and its working practices inside and out. Price was also a consideration, and the support from Netcall has been invaluable.