Take charge of tenant arrears and income collection

Proactively take action and prevent potential rent payment issues with Rent-IQ. Save time and money using AI-powered automation to predict at-risk tenants and improve tenant experience with early warnings and tailored support.

Increase your tenant
satisfaction scores

Ensure that everyone has a voice. Provide joined-up communications that factor in all your tenants’ needs. Give your employees rapid access to actionable information so they can provide help where it’s needed most.

Improve tenant engagement and experiences

Get common housing management problems resolved faster using up-to-date, actionable data. Find new ways to meet customer needs and improve tenant satisfaction.

Automate workflows
and save money

Save time and money by automating repetitive and manual tasks. You’ll significantly enhance efficiency and reduce time-consuming errors.

Enhance the quality
of housing services

Find smarter ways to manage social housing, so you can improve the quality of services, promote better living conditions and enhance the well-being of residents.

Remove data silos
and improve insights

Get easy access to valuable information from every relevant system and database. From here, you can make better daily decisions based on real-time evidence. It’s the best way to prioritise admin, repairs, compliance and rent collection to achieve remarkable outcomes.

Find smarter ways to deliver digital services and
gain a major advantage


rise in tenant complaint resolution time

10x faster

software development acceleration potential with a low-code platform


of new business apps developed by organisations will use low-code technologies by 2025

Benefits for the housing sector

Respond to challenges and opportunities to deliver excellent tenant services and save money. Liberty enables you to achieve your business and customer service goals faster.

Team up with experts

Tap into our deep housing know-how and get our proven tech working for your organisation.

Deploy solutions at speed

Respond quickly to tenant needs and housing regulations for customer service and compliance.

Drive up efficiency

Digitise manual processes using game-changing, low-code tools that reduce ongoing costs.

Resolve issues faster

Get real-time reporting and a single case management view for better employee and tenant experiences.

Service tenants better

Give tenants the information and service they need and expect. Drive a step change in customer service levels.

Always stay in control

Transform your processes and controls at your speed – to fit your timelines and budgets.

Liberty for Housing

Build trusted citizen experiences and empower your staff with connected workflows, data and AI–powered processes. Start your Council’s digital transformation journey here for greater efficiencies and cost savings.

“We wanted to avoid reinventing the wheel. The template provided a really good, solid foundation for us to develop our own systems that would meet our own specific requirements.”

Louise Davies,

Valleys to Coast


“Since implementing the Liberty Platform, which has enabled us to build MyCairn, all cases are handled quicker; you can instantly see where a customer is in the journey.”

Jenny Thorpe

Senior Advisor, Cairn Housing

“I’ve found the best things about Netcall’s low-code are how fast it is to build and that even ambitious end-to-end projects are possible. It’s intuitive and open, we can easily access data and connect to other systems.”

James Bovington

Senior Digital Developer, Adur & Worthing Councils

“Low-code was the obvious answer for us. We wanted to be able to build our own case types and workflows and do that on a system that was easy to do, where we didn’t need code and expertise to do that.”

Paul Byrne

Senior Business Improvement Officer, Clyde Valley Housing Association

Partner ecosystem

Our capabilities are evolving at speed, enhanced by a growing partner eco system that includes niche specialists and global advisory firms.

You might also be interested in…

Quality Management

Find better ways to evaluate interactions, identify areas for improvement and give actionable feedback. The result? You’ll deliver exceptional customer experiences.

Workforce Management

Ditch spreadsheets and use our intuitive tools to save hours of admin. Optimise your staffing, scheduling and overall operational efficiency.

Case management and proactive contact

Improve your CSAT score by proactively managing issues in a better way. Use tailored case management and automation for excellent communications and swifter resolution.