Blog
Insight and commentary from our team of customer experience experts.
Having weathered the disruption of a global pandemic, most organisations are stabilising and operating in the new normal, but are we just in the calm before a new storm?
18 months ago, the race towards digitalisation accelerated at breakneck speed. In this blog we look at the evolving role of the CIO and CTO in their mission to transform.
In this blog we discuss burnout versus bore out. Whilst business leaders have been laser-focused on burnout and ways in which to support staff, its less famous sibling, ‘bore out’, has gone undetected in the background. How can technology play a part in beating both, before it damages customer experience?
There is a growing need for an interoperable eco-system across the entire patient’s healthcare journey, the digitisation of key processes, the integration of multi-disciplinary comms and data and the removal of repetitive manual work.
Low-code brings IT and the business together to achieve amazing things. Co-creation extends this idea by making use of work that other organisations have done, tailoring it to suit your needs and speed up digital transformation.
It’s important to know how to cut through the noise and find the right low-code platform for your organisation. We’ve outlined ten tips in this blog.