Insight and commentary from our team of customer experience experts.
NHS leaders are under the cosh to proactively tackle fraud risk — starting with a 10-point action plan for early prevention and detection.
By freeing up housing staff to focus on tenants, intelligent automation takes care of manual and repetitive tasks
Tenant Satisfaction Measures (TSMs) aim to improve the lives of social housing tenants — so they’re able to live in safe homes in good repair. We’ve unpacked what TSMs mean for landlords.
The importance of strong digital leadership in local government is not a new concept but one that has recently become imperative. Why?
By using smart solutions — including intelligent automation and internet of things (IOT) technology — housing providers can significantly reduce their risk management burden. And they can help housing providers better engage with tenants, leading to improved tenant satisfaction.
Netcall is supporting its customers in achieving their sustainability goals by putting words into action by spearheading digital transformation, planting forests, and moving to the cloud.